OfficeLiveBrowserPlugin: Version: 12.3.6 Support Google Earth Web Plug-in: Version: 6.0 Support TiVoDesktop: Path: /Library/StartupItems/TiVoDesktop MacBook Air (13-inch, Mid 2012) (Verified) Some of these "tools" hook themselves deeply into OS X, hence problems with stability when things change or go wrong. More than a few of these "tools" can and have caused crashes. Then reboot, and see if your system gets more stable. Some of these tools also have broken uninstallers. Remove these "tools" using the tool-specific documentation for uninstalling. If you do not want to post that Etrecheck data, then uninstall any "tools" that claim to provide anti-virus or anti-malware protections, and anything that's been added that claims to "protect", "optimize", "enhance", "improve", "update" or whatever other such. Usual cause of crashes is add-on software - some of add-on "tools" are notoriously unstable and problematic - though there can be other possibilities.ĭownload and invoke Etrecheck - Etrecheck requires no privileges to run and makes no changes to OS X, and also attempts to avoid including any sensitive details in its displays specifically to allow posting into these forums - and post the output from that tool here, and somebody will have a look. ![]() Please don’t post other kinds of diagnostic report-they're very long and rarely helpful. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Choose DIAGNOSTIC AND USAGE INFORMATION instead. If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. I know the report is long, maybe several hundred lines. Use copy and paste to post the entire contents-the text, not a screenshot. The contents of the report will appear on the right. A panic report has a name that begins with "Kernel" and ends in ".panic". A crash report has a name that begins with the name of the crashed process and ends in ".crash". If the triangle is pointing to the right, click it so that it points down. There is a disclosure triangle to the left of the list item. ( not Diagnostic and Usage Messages) from the log list on the left. Click Utilities, then Console in the icon grid.ĭIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports The application is in the folder that opens. ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. Select it in the results (it should be at the top.) ☞ Enter the first few letters of its name into a Spotlight search. Launch the Console application in any of the following ways: ![]() If you have only one user account, you are the administrator. These instructions must be carried out as an administrator.
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